TSentra Field Service Management Software

Precision Management for a Connected Workforce

Orchestrate all aspects of field service, from workforce to workflow, with unmatched accuracy and reliability.

TSentra field service management software provides comprehensive operational control for scheduling, dispatch, routing, and resolving field service assignments. Its customizable, AI-powered software scales to any industry, supporting multi-client and subcontractor workflows. TSentra integrates with out-of-the-box ERP, CRM, ticketing, and inventory systems as well as custom API endpoints, and features full compliance capability.

Operational Excellence, Delivered.

Why TSentra?

TSentra offers measurable benefits to mobile workforces that deliver inspection, maintenance, installation, and repair services to customers across industries.

Real-Time Information

Gain up-to-the-second knowledge of work status.

Full Workflow Visibility

Oversight of every detail for jobs, employees, customers, and assets.

Operational Efficiency

Improve response and completion times.

SLA Compliance

Ensure all safety and compliance regulations are achieved.

Enterprise Integrations

Integrate with ERP, CRM, ticketing and inventory systems.

Improved First-Time Fix Rates

Reduce return calls for work orders.

Workforce Productivity

Optimize employee and asset utilization.

Cost Reduction

Improve efficiencies, productivity, and revenue.

Customer Satisfaction

Faster service, reliable field operations, and higher service quality strengthen customer loyalty and build long-term relationships.

TSentra Product Tour

Explore a field service management software solution that can transform your business.

TSentra Features

    Experience + Execution

    TillerStack has been providing trusted field service management solutions for over 25 years across a range of industries—and our future-ready service solutions are primed for even more.

    Telecommunications
    Telecommunications
    Transportation
    Transportation
    Facility Management
    Facility Management
    Utilities & Infrastructure
    Utilities & Infrastructure
    Technology & Engineering
    Technology & Engineering
    Production Facilities
    Production Facilities
    Oil & Gas
    Oil & Gas
    Emergency Services
    Emergency Services

    Frequently Asked Questions

    What is TSentra?

    TSentra is a field service management software that enables companies to optimize their field service operations.

    What can TSentra do?

    With TSentra, companies can plan and track all aspects of scheduling, dispatch, routing, and on-site job workflow through to completion, as well as generate reports and analytics.

    Does TSentra integrate with enterprise systems?

    Yes, TSentra is customizable and can integrate with a range of ERP, CRM, ticketing, and inventory systems.

    What if there’s no Wi-Fi connection on a job site?

    If there’s no Wi-Fi or intermittent connectivity, all assigned orders, customer data, and previously downloaded documents remain accessible. All newly entered data is stored on the TSentra app locally and synchronized as soon as a connection is re-established. 

    How can TSentra help my company?

    TSentra helps companies align technician skills to work orders, improve response times and first-time fix rates, provide mobile tools for real-time execution, collect data and ensure compliance, and increase customer satisfaction.

    What’s the difference between TSentra and Osra+?

    TSentra is the software that dispatchers and technicians use to optimize most aspects of field service. Osra+ is a field workflow solution where technicians wear augmented reality (AR) glasses that enable them to connect to an off-site expert as well as AI-powered resources to assist them in solving complex issues.

    Which devices does TSentra work on?

    TSentra works on Android and iOS devices.